We cannot imagine finding a more wonderful person to work with than Mark Carmien. First, Mark listened to our needs and wishes very well, and he worked doggedly to find us a home in Northampton that met our goals. He ended up finding us a home that exceeded our expectations--we are so happy in our new house. Second, Mark genuinely cared about US and not just about making a sale. He patiently showed us as many homes as we needed so that we could refine our preferences and eventually find the perfect home. He also helped us find contractors and vendors that we needed both before and after the sale. Finally, Mark was warm, attentive, professional, caring, and determined from the first day we met him until our closing to take care of us and make sure everything went smoothly. He made the process feel comfortable, positive, and fun.

Mark was very helpful in helping us decide on when to put our property on the market, and arrive at a listing price, and understand how much to clean out the property, as we were offering to sell it furnished, if desired. We sold our property in January, at a time when we were going to be out of state, and were not planning to return to the area while it was on the market or for the closing. Mark took care of a lot of little final details that were really above and beyond what was required, or what services real estate agents usually provide. In addition, he was always very pleasant, helpful and respectful in our dealings with him, and with the process. Our property sold very quickly in the middle of the New England winter, thanks to Mark’s expertise.