Mark was an excellent resource for me as a first-time homebuyer. He patiently explained everything I needed to know and helped me find a great house!

Mark Carmien's work is flawless: professional, flexible, deeply knowledgeable, generous, supportive, efficient, and super-well-connected. He combined sharp good judgment with decency and kindness, and the result has been just delightful for me and for my family! Mark is a master of the details — very attentive — and somehow at the same time low-key. Two times I experienced Mark's guidance and expertise, first as a long-distance buyer (California!), and 10 years later, as local seller, of our 220-year-old Amherst farmhouse. In both instances, there were odd details and complexities to navigate; and Mark made this so very easy! In each case, there was great reason for optimism alongside my concerns, and Mark carried this through to realizing our goals. As buyers, Mark's knowledge of heating systems, electrical, zoning, construction-related topics, etc., was valuable. And his connections with service providers was so very helpful to my family. When we sold, there were so many judgments to make: timing and pricing in a volatile market; what to fix, what to beautify, what to leave, and how to do this so that both we, and the buyers, would be happy. Win-win-win! At the time of showing, Mark's taste in paint colors; guidance on priorities; semi-staging, came to fruition. We closed with a great price and very friendly negotiations with great buyers. Bottom line: my family was so well-taken care of, which to me is the ultimate measure of importance. I'm deeply grateful to Mark